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FAQs

How do I go about getting an estimate from you?

You can fill out the online estimate request form.  Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, give us a call and talk with one of our customer service representatives.

How long does it take for you to complete my order?

There really isn't a short answer to this question.  Each order is custom so it depends on the type of job.  Some signs can take a day some take a week or more.  It is important to let us know when you need the work done so that we can plan accordingly.  We go to great lengths to make sure we get the job done as quickly as possible.

What is a proof?

A proof is a copy of your art work we create before creation of the project.  This is the best way to ensure that we have set your type accurately and that everything is positioned according to your requirements.  Typically, we will produce a proof which will be sent to you via email or printed on paper which can be viewed in our store or faxed to you.

Do I still need to approve a proof if I bring my work in on disk?

It may seem like a proof wouldn't be needed in this case but it really is.  Output devices process digital information using a variety of processing languages.  Your approval of the proof which we will provided assures that the output device used has correctly interpreted and processed the information you have provided.

Your question not answered?

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