Purchasing signage for the first time can be confusing.

Frequently Asked Questions

How do I get a quote?

The first step is to give us a call or fill out our contact form. We provide you with a complimentary consultation to determine your signage needs. We may need to do a site survey to measure and scale your signage. You will need to send us an EPS file of your logo and what content you want on your sign. We will then work up a price with a couple of options to fit your budget.

What is a proof?

A proof is an electronic mock up or drawing of your sign. You will need to check the proof for spelling, color, sizing and content before we proceed with production.

How long will it take to get my sign?

Depending on the materials used to make your sign the time to manufacture it can vary. Because we make every sign custom, we need to make sure you approve your proof before proceeding, and this can affect the production time depending on how many changes are made. If we are applying for a permit for your sign we are at the mercy of the city for time spent in approval. We cannot start production on your sign before permit approval.

Is the color I see on my monitor accurate to what I’ll receive?

We get this question a lot. Because computer monitors are calibrated differently, you will not always see the same color on your monitor as the output color. The best way to make sure we are matching your color exactly, is to give us a PMS color or a CMYK color code. One thing to keep in mind however, is that some colors will show differently on different materials. The best way to make sure you are getting the exact color you want is for us to show you a color chip or print you a “live sample”.

How do you determine pricing for my sign?

All of our signs are custom built. Pricing is driven by quantity, size, thickness and materials. We have many options for you to choose from and fit your budget needs.

What are my choices for vehicle graphics? What is a full vehicle wrap?

A full vehicle wrap covers every exposed area on the truck, car or trailer. A partial wrap can include full color graphics and decals. You may only want to cover a portion of the side of the vehicle and that can be done in many ways.

Does The Sign Authority provide consultation services?

Yes, we provide a complete and complementary site survey in most cases and will provide you with a variety of choices for your signage requests. Our years of experience and expertise in this industry will ensure that you will get the best sign for your specific needs.

What are my options for an electrical building sign?

There are several ways we can building your electrical building sign.

Face lit channel letters, that illuminate from the front of the individual letter/logo. If you have a black logo, we can install black perforated vinyl on the face so that the letters illuminate white at night. Channel letters can be installed on a raceway or indivinudally mounted on the building, depending on your facade and or your property management requirements.

Halo lit channel letters are produced with aluminum faces and returns that illuminate from the back and create a back-lit glowing effect on the building or backer panel.. A clear poly-carbonate back prevents animals from nesting inside the letter.

A light box sign is a low cost alternative for your electrical building sign. The faces are usually digitally printed with translucent vinyl or in some cases opaque vinyl is applied with the white of the poly-carbonate face showing through.

All our electrical building signs are UL listed and approved and are lit with superior LED lights.


What Our Customers Are Saying

Don’t just take it from us, let our customers do the talking!

“I initially chose The Sign Authority because Wheaton Center had previously used them -their nearby location which allows for quick pick-up and I loved that! Now since personally working with Leanne, Terry, Chris and Holly, I can’t imagine calling on another company for signage needs. Their quick response time, quality of materials, installation, and kind personality are all things that keep me coming back! I have also appreciated their recommendations in a number of ways to make our community stand out during and after property renovation. I would absolutely recommend The Sign Authority! Really – we love you guys.”

Wheaton Center Apartments

“All of us here at Best Way, from the ownership & management all the way down to the shop dogs, want to send you our most sincere gratitude for all of your help with the new sign and awning.  After all of our years in business, we were horribly overdue for an upgrade.  And while almost anything would have been an improvement, what you and your firm did for us is absolutely exceptional.  It gives our storefront a bright and clean sheen that is not only important for visibility, but enforces our stellar reputation as a cleaning company.  We have even made a photograph of the storefront our lead picture on our website.  Truly, we are completely satisfied with all of your work.

Furthermore, your help with permits and designs was invaluable.  Your pricing was more than fair.  And your installers were prompt, courteous and did impeccable work.  Thank you, thank you, thank you!”

Best Way Furniture and Rug Cleaning

“Ted & I just wanted to let you know that we are VERY happy with the way our sign turned out. We have already gotten several comments about how nice the sign looks. We appreciate all the time and patience you took in helping us to work through this process. It was a very scary (for lack of a better word) experience for us since we have never orderd this type of sign before and it was a large financial expenditure for us. Thanks again for all your help…we will definitely recommend your services.”

Simply Strong

Don't Be Shy

If we didn’t answer all of your questions, feel free to drop us a line anytime.